7 dicas de como evitar cancelamento de consulta para manter uma agenda consistente

Como lidar com clientes que desejam cancelar?

Mostre compreensão pela situação e ofereça soluções alternativas, como reagendar a consulta ou explorar serviços que possam atender às necessidades.

Como evitar o cancelamento de consulta?

Confira 7 dicas para evitar o cancelamento de consultas Agora, quais soluções podem ser adotadas para evitar que isso prejudique a clínica?

1. Mantenha uma comunicação ativa com os pacientes

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2. Faça treinamentos com a sua equipe de atendimento

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3. Adote uma política de cancelamento e reagendamento eficiente

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4. Seja flexível e tenha alternativas de atendimento

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5. Use sistemas de confirmação automatizada e lembretes

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6. Trabalhe uma abordagem empática e personalizada

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7. Meça o nível de satisfação dos seus clientes

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